Carefully packed collectibles • Tracked shipping • Collector focused

Fair. Clear. Built for collectors.

Return & Refund Policy

We want every collector to know what to expect. Please review the terms below before placing an order.

Our store does not accept returns for buyer’s remorse. This does not affect remedies for incorrect, damaged, defective, or materially misrepresented merchandise, or other rights required by law.

01No returns for buyer’s remorse

We do not accept voluntary returns for change of mind, unwanted purchases, finding a lower price elsewhere, market-value changes, or dissatisfaction with randomized sealed-product contents. This does not affect rights provided by law.

02Damaged, incorrect, or misrepresented merchandise

Please contact us promptly, ideally within seven calendar days of delivery, with your order number and a description of the issue. Photographs may help, but are not a condition of statutory rights. We review each claim and provide an appropriate remedy when required.

03Sealed trading card products

Randomized products do not guarantee particular cards, rarities, pull rates, or resale values. Opened or sealed products are not eligible for change-of-mind returns. Applicable legal remedies remain available.

04Singles and professionally graded cards

We describe cards using available photos and disclosed grades. Disagreement with an accurately disclosed grade or a change in market value alone is not grounds for a voluntary return. Material misrepresentation is handled separately.

05Return authorization and shipping

Contact us before sending a return so we can provide instructions. For a qualifying incorrect, damaged, or materially misrepresented item, we will address return shipping as appropriate and as required by law.

06Refunds

Approved refunds are generally issued to the original payment method. Refunds required by law are processed within applicable deadlines.

07Order cancellations and shipping delays

Contact us quickly if you need to cancel. Voluntary cancellation is not guaranteed after processing begins. Shipping delays, cancellation options, and refunds are handled in accordance with applicable federal and state law.

08Order verification and return inspection

We may record item photos, slab certification numbers, packing details, and tracking information. Claims are reviewed individually. We may inspect returned merchandise, but will not deny legal rights solely because a customer lacks photographs or original packaging.

09Contact information

Please use our contact page and include your order number when available.

Contact TriForge →

10Consumer rights

Nothing in this policy limits nonwaivable rights or remedies under applicable law.

Need help with an order?

Reach out through our contact page and we’ll review your concern.

Contact us →

Policy template for store review; have a Pennsylvania attorney review it before publishing. If a separate Shopify checkout policy is published, keep its wording consistent with this page.